For the eighth successive year, Ensco PLC (NYSE:ESV) has secured first rank for total customer satisfaction in the Offshore Drilling division of the Oilfield Products and Services Customer Satisfaction Poll performed by EnergyPoint Research. This independent yearly poll is the industry standard for computing customer satisfaction across the international oilfield and is constituted of thousands of in-depth assessments.
Ensco directed all offshore drilling contractors in the poll by getting top honors in 12 of 18 segments including total customer satisfaction; environment and safety; reliability and performance; job quality; ultra-deepwater wells; technology; shelf wells; deepwater wells; directional and horizontal wells; and special applications. The company also ranked first in the North Sea as well as Sub-Sahara Africa region.
Carl Trowell, the CEO and President of Ensco, expressed that they are honored to be recognized by their consumers as the major offshore driller in respect of total satisfaction. These results showcase the outstanding job their onshore employees and offshore crews perform each day to surpass customer expectations. He added that investments in processes, technology and systems helped their crews improve safety and operational performance to new firm records and enhance the efficiency of the services they deliver to consumers.
Ensco brings energy to the world as an international provider firm of offshore drilling services to the petroleum market. For over 30 years, the firm has emphasized on operating safely and going beyond client expectations. The company is ranked top in total customer satisfaction in the recent independent poll by EnergyPoint Research, the eighth successive year that the company has earned this distinction.
EnergyPoint Research offers independent research pertaining the consumer satisfaction of suppliers of services and products to the energy market. Founded in 2003, the company issues annual customer satisfaction rankings and ratings in six industry divisions, including offshore drilling, onshore drilling, oilfield products, oilfield services, gasoline retailers and midstream services.